CMMS / Work Order Management
Custom workflows simplify your organization's processes. Whether you use our web or mobile app, we make it simple to create, assign, and track maintenance tasks efficiently.
Key Benefits
Custom Workflows
Design maintenance workflows that mirror your real operations — no rigid templates or forced processes.
Mobile & Web Access
Manage work orders anytime, anywhere with our iOS, Android, and web apps — full offline mode keeps your team productive even without internet.
Team Collaboration
Assign, track, and communicate seamlessly. Real-time updates keep everyone aligned and accountable from request to completion.
Features
Your Facility in Your Pocket
One platform. Every device. True Data Ops runs on mobile and web with real-time sync.
Work Orders — Offline Ready
View, update, and complete work orders online or offline—everything syncs automatically.
Notes & Media, Even Offline
Capture notes, photos, and videos offline. Everything syncs when you’re online.
Interactive Asset Map
View asset and work order locations on an interactive map to navigate sites and respond faster.
Custom Analytics & KPIs
Track performance with configurable dashboards, KPIs, and metrics tailored to your facilities.
QR-Based Work Orders
Create work orders using QR codes or links—ideal for contractors and users without accounts.
Smart Asset Checklists
Build customizable checklists for each asset with AI-generated steps based on asset type.
Predictive Maintenance
Automatically schedule maintenance using runtimes, meters, IoT data, or BAS and BMS integrations.
3D Map View - Operations at a Glance
See Your Entire Operation from Above
Managing multiple locations? Our 3D map view gives you a 10,000 ft perspective of all your operations. Visualize work orders across buildings, campuses, or even entire regions in a single, intuitive interface.
What You Can See:
Active and scheduled work orders displayed by building or zone Color-coded priority levels for quick visual assessment Technician assignments and current locations Work order density and response times by facility Historical and live performance overlays Interactive filters for status, priority, or work type
How It Works
Create Work Orders
Generate new work orders manually, from scheduled maintenance, or automatically from sensor or BMS alerts — complete with asset and photo details.
Assign & Prioritize
Assign tasks to technicians or vendors based on skillset and workload. Prioritize high-impact issues with automated or manual escalation rules.
Execute & Document
Technicians complete and close out tasks directly from the mobile app, even offline. Capture notes, photos, parts used, and time spent for a full audit trail.
Track & Optimize
Analyze completion rates, response times, and maintenance costs. Identify recurring issues and improve efficiency through data-driven insights.
Work Anywhere, Even Offline
Access True Data Ops anywhere — on the web, iOS, or Android. Our mobile apps include full offline capabilities for work orders and asset management, so your team stays productive even without a connection.
Offline Work Orders
Create, update, and complete work orders without internet connectivity. Everything syncs automatically when you're back online.
Complete tasks in basements and remote areas Add photos and notes offline Auto-sync when connected Never lose work progress
Offline Asset Management
Access complete asset information, update status, and scan QR codes — even without a network connection.
View asset details offline Update maintenance history Scan QR codes instantly Access equipment manuals
Web Dashboard
Manage your entire operation from any browser — monitor energy use, create and assign work orders, update assets, and view analytics in real time.
Full visibility across all facilities Add and edit work orders directly from the dashboard Update and manage assets in real time Instant access to KPIs and performance reports Collaborate securely with your team
From Photos to Capital Plan in Minutes
Tag the asset, scan the code, snap two photos, add basics—and AI handles the rest. Works seamlessly offline in the field. Start in the morning, finish by lunch, with a capital plan ready.
Tag & Scan
Apply the QR label and scan it to start the record — no paperwork or spreadsheets.
- •Automatically creates and links new assets as they’re tagged, with no setup required.
Photos & Basics
Capture two photos and enter minimal details—fast, consistent, and field-friendly even without a network.
- •Faceplate photo for specifications
- •Equipment photo for condition
- •Basic fields (location, type, notes)
AI Does the Work
AI extracts specs from the faceplate, assesses condition automatically, and builds your capital plan.
- •Spec extraction & normalization
- •Condition scoring & flags
- •Capital plan & budget projections
Building Started in the Morning, Done by Lunch
Complete a full-building inventory in hours, not days. Works offline in the field and syncs when connected. By lunch, you’ll have condition assessments and a capital plan—ready to share.
See the Full Picture
Work orders are just the beginning. Discover how True Data Ops connects all aspects of facility management.
CMMS / Work Orders
Streamline maintenance with mobile-first work order management
You're hereAsset Management
Track every asset across all locations with AI-powered insights
Learn MorePredictive Maintenance
Prevent failures before they happen with AI predictions
Learn MoreEnergy Management
Reduce costs with intelligent energy optimization
Learn MoreBAS/BMS Integration
Connect your building automation systems seamlessly
Learn MoreIoT Integration
Integrate sensors and smart devices across your portfolio
Learn MoreCustom Analytics
Build custom dashboards and reports for your needs
Learn MoreStreamline Your Maintenance Operations
Discover how custom workflows and mobile-first design can transform your work order management.
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